Everyone at Malcolm Murphy Hair and Malcolm Murphy Hair Shop take your privacy very seriously and will only use your personal information to administer your account and to provide the products and services that you have requested from us.
Our principal place of business is at:
Malcolm Murphy Hair
54 Hinckley Road
The main telephone number for our salon is 0116 3190156.
Our Data Protection lead can be contacted at firstname.lastname@example.org
We operate Malcolm Murphy Hair and Malcolm Murphy Shop www.malcolmmurphyhair.co.uk www.malcolmmurphyshop.co.uk
THE INFORMATION WE COLLECT
We collect information about you when you book an appointment for a service or treatment, visit the salon for a service or treatment, buy a product or apply for a job, whether contact is online, on paper, by email or over the phone.
The information you give us may include your name, address, email address, phone number, relevant history which may suggest that a service or treatment should not go ahead or certain products should not be used (eg allergies, pregnancy, skin conditions), payment and transaction information, IP address and CVs.
For clients under the age of 16, we will only keep and use their personal information with the consent of a parent, carer or guardian.
When someone visits www.malcolmmurphyhair.co.uk or www.malcolmmurphyshop.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
We do use social media (Facebook, Twitter, Instagram) to broadcast messages and updates about events and news. Sometimes we may reply to comments or questions you make to us on social media platforms. You may also see adverts from us on social media that are tailored to your interests. You should check out the privacy policies of these companies.
We do not share your personal information with any third parties.
WHAT WE USE YOUR PERSONNEL INFORMATION FOR
In law, we are allowed to use personal information, including sharing it outside the salon, only if we have a proper reason to do so, for example:
- To fulfil a contract with you i.e. to provide the service or treatment you have requested and to communicate with you about your appointments
- When it is in our legitimate interest i.e. there is a business or commercial reason to do so, unless this is outweighed by your rights or interests
- When you consent to it: we will always ask for your consent to hold and use health and medical information.
- Providers of our salon Premier Salon
- Suppliers of our website Weebly
We will not share your information with any other third party without your consent except to help prevent fraud, or if required to do so by law.
We would like to send you information about products and services which may be of interest to you. We will ask for your consent to receive marketing information.
If you have consented to receive our newsletter, you can unsubscribe at anytime by clicking unsubscribe at the bottom of the newsletter or contacting us at email@example.com .
We do not share your personal information with any third parties for marketing purposes.
The information we collect about employees, the purposes it is used for and who it will be shared with is set out in our employment contracts and employee handbook.
HOW LONG YOUR INFORMATION WILL BE KEPT FOR
Unless you request otherwise, we will keep your information to contact you no more than three times a year for a maximum of 1 year from your last visit to the salon.
After a year we will delete all your personal information, except for your name, relevant client history (eg allergy test records which we keep for 4 years) and financial transactions (which we are obliged to keep for 6 years).
Information about unsuccessful job applicants will be deleted after four months.
See our data retention policy for further information, including employee data.
WHERE YOUR INFORMATION IS KEPT
Your information is stored within the European Economic Area on secure servers provided by Premier Salon. Any payment transactions are encrypted. Sending information via the internet is not completely secure, although we will do our best to protect your information and prevent unauthorised access.
We ensure that there are appropriate technical controls in place to protect your personal details. The personal information that you provide will be held securely and will not be used for any other purpose than as provided for in this policy. We ensure that there are appropriate technical controls in place to protect your personal information; for example, any information which we transfer is encrypted and password protected, and all of our staff receive data protection and security training.
Some of our suppliers run their operations outside the European Economic Area (EEA). Although they may not be subject to same data protection laws as companies based in the UK, we will take steps to make sure they provide an adequate level of protection in accordance with UK data protection law. By submitting your personal information to us you agree to this transfer, storing or processing at a location outside the EEA (including in the United States).
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. We will notify you promptly in the event of any breach of your personal data which might expose you to serious risk.
This privacy notice does not cover any links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.
Personal information provided on forms for services such as hair extensions and colours are kept in secure cabinets and only authorised personnel have access to this.
Personal and payroll data is kept in encryped files and password protected files on a secure network, all paper data is kept in secure filing cabinets.
We may need to disclose your details if required to the police, regulatory bodies or legal advisors.
We will only ever share your data in other circumstances if we have your explicit and informed consent.
ACCESS TO YOUR INFORMATION AND CORRECTION
You have the right to request a copy of the personal information that we hold about you. This will normally be free, unless we consider the request to be unfounded or excessive, in which case we may charge a fee to cover our administration costs.
If you would like a copy of some or all of your personal information, please contact firstname.lastname@example.org
We want to make sure that your personal information is accurate and up-to-date. You may ask us to correct or remove information you think is inaccurate.
You have the right to ask us to object to our use of your personal information, or to ask us to delete, remove or stop using your personal information if there is no need for us to keep it.
We email e-newsletters to inform you about products, services and treatments provided by our salon. You can unsubscribe from e-newsletters at any time by clicking unsubscribe on the email or contacting us at email@example.com
E-newsletters may contain subscriber tracking facilities within the actual email, for example, whether emails were opened or forwarded, which links were clicked on within the email content, the times, dates and frequency of activity. We use this information to refine future email campaigns and provide you with more relevant content based around your activity.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
See our cookies policy
CHANGES TO OUR PRIVACY NOTICE
We keep our privacy notice under regular review and we will place any updates on this webpage. This privacy notice was last updated on 23/05/2018
These are your rights relaing to your personal data:
- The right to request a copy of personal information held about you
- The right to request that inaccuracies be corrected
- The right to request us to stop processing your personal data
- The right to withdraw consent
- The right to lodge a complaint with the Information Commissioner's Office or Fundraising Regulator
- Email us at firstname.lastname@example.org
- Or write to us at: Data Protection, Malcolm Murphy Hair. 54 Hinckley Road, Leicester. LE3 0RB